Team collaboration system
Master summary
With over 80 institutions spread over a wide area and only five staff
members, one of the biggest challengers facing the JISC RSC-SE was making
sure that every institution was given equal attention. The master summary
gives a detailed overview of: how often each college has been visited,
and whether those visits were to teaching, library, senior management,
technical or staff development staff; how many and what type of staff
attended events; and how many helpdesk calls each college made along with
the total time taken to resolve those calls.
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